7 skills of highly effective teams
Despite years of efforts to improve the professional approach to developing software systems, many of these projects continue to fail. Investigations into these failures invariably denote poor interactions between humans, both within development teams and with customers and users, as a key factor. Recent evolution in development approaches, like human-centered design and extreme programming, try to address this problem, but until now, an overall view was missing. In this presentation we integrate these initiatives into a simple model, that arranges six key skills along two axes (customer–team and problem–solution) around communication as a core. Many techniques are available to implement these skills in development teams, so failure will no longer be the usual outcome.
Hans van Loenhoud
Hans van Loenhoud graduated as a biologist and worked in ecological research at the University of Amsterdam. In 1980 he switched to IT and started a career as a Cobol programmer. For more than 10 years, he was involved in development projects in finance, industry and government. Later on, he specialized in consultancy on data, information and quality management. Around Y2K Hans entered the field of software testing. During his work as a tester, he took interest in requirements engineering, because he is convinced that good requirements are a prerequisite for professional testing. Nowadays, in his consultancy firm Taraxacum, he is active as a trainer/coach for business analysis, requirements engineering and software testing courses. In various international conferences, he has been a regular speaker on these topics. Hans is 2nd chair of the Executive Committee of the International Requirements Engineering Board (IREB) and one of the co-founders of 7skills.org. He is involved in the revision of the IREB Advanced Level Elicitation syllabus and in the development of the soft skills model from 7skills.org. Hans is also lecturer at the Amsterdam University of Applied Sciences, teaching Software Testing and Requirement Engineering.
Olivier Denoo is the VP of ps_testware SAS, the French subsidiary of ps_testware group. His role is to develop business, recruit the local expert team (Sales and consultants), create visibility, build sustainable partnerships, promote software testing and ps_testware. Olivier is also involved in auditing test projects and organizations and provides high-level consultancy and support. Olivier is the President of the CFTL – the French ISTQB Board. He also currently is the Governance Officer of the ISTQB. He is a member of IREB (French chapter) and IQBBA. Olivier is an international speaker who spoke at numerous conferences over the last 20 years, like STF, CMTL, SEETEST, SQA-days; Analyst-days; JFIE; TestWarez; Test-IT Africa, JFTL; SEETEST; Quality Week, Eurostar, Dasia, SPICE, Iqnite… He’s also actively participating in the development of certification schemes, like IQBBA (Business Analysis), IREB-ReQB (requirements engineering) or IBUQ (usability).